MS-MB910T00- Introduction to Microsoft Dynamics 365 Fundamentals (CRM)
Gain a broad introduction to Microsoft Dynamics 365 customer engagement apps. Ideal for business users and CRM professionals exploring sales, service, marketing, and field operations
Course Details
Duration
1 day
Level
Beginner
Language
English
Certificate
Included
Gain a broad introduction to Microsoft Dynamics 365 customer engagement apps. Ideal for business users and CRM professionals exploring sales, service, marketing, and field operations
Course Overview
This course covers Dynamics 365 Sales, Customer Service, Marketing, Field Service, and Project Operations. Includes hands-on labs and Copilot demos to enhance customer engagement workflows.
Upcoming Sessions
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